
Synthesia review: pricing, strengths and weaknesses
Training, HR and internal communications teams at European companies that produce multilingual training videos and need EU data hosting.
The score in detail
Our scoring gridPlans and prices
Monthly: 1,200 credits per month, i.e. up to 10 minutes of video or 48 minutes of AI dubbing. Yearly: 14,500 credits per year, i.e. up to 120 minutes of video or 580 minutes of dubbing. 125+ avatars, 160+ languages and voices, 1080p MP4 downloads, no Synthesia logo. Unused minutes do not roll over; once the quota is reached, usage is capped until renewal or an upgrade.
Monthly: 3,600 credits per month, i.e. up to 30 minutes of video or 140 minutes of AI dubbing. Yearly: 44,000 credits per year, i.e. up to 360 minutes of video or 1,760 minutes of dubbing. Everything in Starter, 180+ avatars, 5 personal avatars, multiple avatars per scene, interactive videos, branded video pages, API access (up to 360 minutes a year, deducted from the quota).
Unlimited video and dubbing minutes, custom credits, 240+ avatars, unlimited personal avatars (fair use), one-click translation into 80+ languages, SAML/SSO, live collaboration, SCORM export, dedicated customer success manager.
Free plan: Basic plan with no credit card: 1,200 credits per month, i.e. up to 10 minutes of video or 10 minutes of AI dubbing, 9 avatars, 1 editor. Video downloads and removing the Synthesia logo are paid-plan features.
Strengths
- Data stored in the EU (Ireland)
- SOC 2 Type II, ISO 27001 and ISO 42001 certifications
- 160+ languages and voices from the Starter plan
Weaknesses
- 10 minutes of video per month on Starter
- Minutes do not roll over and no pay-per-video option
- Free plan does not allow video downloads
Data and GDPR
- Data hosting
- AWS infrastructure. Customer data stored in the EU, in data centers in Ireland; secondary backups in the AWS Frankfurt region. Some processing takes place in the US, covered by Standard Contractual Clauses.
- GDPR
- Audited SOC 2 Type II, ISO 27001 and ISO 42001. DPA and subprocessor list published, stated GDPR compliance. Data deleted within 90 days of a request or account closure.
- Self-hosting
- No
