
Fireflies.ai review: pricing, strengths and weaknesses
Sales and operations teams that want to record, transcribe and summarize every online meeting, in many languages, at a moderate per-seat price.
The score in detail
Our scoring gridPlans and prices
Unlimited transcription and AI summaries, 8,000 minutes of storage per seat, 20 one-time AI credits, meetings recorded up to 2 hours, 720p video, downloadable transcripts and recordings, all integrations, unlimited public channels, API access.
Everything in Pro, unlimited storage, 30 one-time AI credits, meetings recorded up to 3 hours, multi-language mode (several languages in one call), conversation intelligence, team analytics for admins, private channels, user groups, priority support.
Everything in Business, 50 one-time AI credits, meetings recorded up to 4 hours, 1080p video, SSO and SCIM, HIPAA compliance, private storage (your own AWS S3 or Google Cloud bucket), custom data retention, audit logs, super admin role, dedicated account manager, payment by invoice.
Free plan: Unlimited transcription as long as auto-join for calendar meetings is switched on, otherwise 3 transcriptions (rule for accounts created since September 1, 2026). Limited AI summaries, 400 minutes of storage for the whole team, 20 one-time AI credits, meetings recorded up to 2 hours, 3 public channels. No video capture and no downloads.
Strengths
- Transcription in 100+ languages
- Pro at 10 USD per seat per month billed yearly
- Free plan with unlimited transcription (auto-join switched on)
Weaknesses
- Data processed in the US, even with EU private storage
- One-time AI credits, advanced features need paid top-ups
- Storage capped at 8,000 minutes per seat on Pro
Data and GDPR
- Data hosting
- By default, data is stored and processed in the United States (AWS and GCP). On Enterprise, private storage lets you keep meetings in the EU in your own AWS S3 or Google Cloud bucket, but processing stays in the US.
- GDPR
- SOC 2 Type II, GDPR and HIPAA stated. Listed under the EU-US Data Privacy Framework. Data not used for AI model training, zero-day retention with vendors and partners, 256-bit AES encryption at rest.
- Self-hosting
- not verified
