
Review · CRM
Pipedrive review: pricing, strengths and weaknesses
Small sales teams that want to track deals in a simple pipeline, with data hosted in Europe.
The score in detail
Our scoring gridPriceWeight 25 %
4.0Free plan and trialWeight 15 %
2.5Ease of useWeight 20 %
5.0FeaturesWeight 25 %
4.0Data and GDPRWeight 15 %
4.5Plans and prices
Lite$14per seat per month, billed yearly
Lead, deal and contact management, calendar, AI-assisted reporting, 500+ integrations.
Growth$24per seat per month, billed yearly
Everything in Lite, full Gmail and Outlook email sync, bulk email with tracking, automations, sequences, meeting scheduling.
Premium$49per seat per month, billed yearly
Everything in Growth, lead generation and routing (LeadBooster), custom scoring, data enrichment, contracts and e-signatures.
Ultimate$69per seat per month, billed yearly
Everything in Premium, enhanced account security, phone and email enrichment, sandbox environment, extended phone support.
Free plan: 14-day trial, no card
Strengths
- Visual, deal-centric pipeline
- EU hosting by default for European accounts
- 14-day free trial with no credit card
Weaknesses
- No free plan
- Full email sync not included in Lite
- Several modules sold as add-ons (LeadBooster, Projects, Campaigns)
Data and GDPR
- Data hosting
- AWS regions in the EU (Frankfurt, Dublin), the UK (London), the US (East, West), Canada and Australia. EU customers are normally hosted in Frankfurt or Dublin; depending on IP location, an account may end up in another data center.
- GDPR
- ISO 27001, ISO 27701, SOC 2 Type II and SOC 3. Pre-signed DPA built into the terms of service. Documents available in the Trust Center.
- Self-hosting
- No
